| HELP IS HERE RELAX...Getting this to work is as easy as pressing a button... the right button. Now, the most common reason for failure, is forgetting to click the little yellow amplifier icon on the RadioCHROMA station page, just to the right of the parrot image (you may have to move a pop-up window out of the way if it is blocking the yellow amplifier icon). So, if you didn't click that icon try that now. If you could not even get to that point, please read on. OK...perhaps a program or directive on your computer is actually not allowing the window or the site to open. What you should try now is to copy this link: http://www.live365.com/stations/realmacaw?play Now you may go to 'explorer' on your desk top, and look for the display 'pop-ups allowed' or 'pop-ups not allowed'. Please click this if it displays 'not allowed'. Pop-ups should be allowed to enable the RadioCHROMA player window to pop-up. With 'pop-ups allowed' displayed, you may now paste that copied address onto the search bar of 'explorer'. Click enter, go, or search, and this should bring up the station page (with a picture of a parrot). Near this parrot you will see a little yellow amplifier icon. Clicking on this icon should now bring up the RadioCHROMA player window. Wait a few moments, you should start hearing the station. If you still don't hear anything, try clicking the green 'play' arrow control. Make sure your volume controls are on (not muted), and check the volume levels. Another problem that you may be encountering is the type of internet service that you are using. Dial-up does not work well with music over the internet. This can be corrected with 'broadband' (DSL or CABLE). It is suggested that if you need more assistance, you can try clicking here for help: |
